Hii my name is Luna Fallon i am from the technical team if you are facing a problem then you can visit our site.The Brother printer occasionally has offline troubles for a variety of causes, but the most common ones are WIFI, connection, and power supply problems. Here are some instructions to troubleshoot brother printer offline problems. From the "start" menu of the printers, select "control panel," followed by "printers and faxes." Double-click the symbol for the printer. A pop-up window with details about all of the printer's scheduled print jobs will appear after that. Choose "use printer offline" from the menu's "printer" section.